Rights and Obligations
We see it as our priority to fill orders quickly and accurately. As a result we may occasionally delay shipping orders in effort to contact the customer to make sure that he/she are pruchasing the best product for their needs.
Additionally due to recent increase in fraud activities we will not fill orders if shipping address is different than the billing address and the order was paid for by a credit card. Only PayPal, check and wire payments are allowed in such circumstances.
We also reserve the right to calcel any order at will. All funds will be returned to the customer if this occurs. This may occasionally occur in case we run out of stock or if we cannot honor sale price due a data entry error.
We may sometimes ship via ground even if a customer pays for expedited shipping. This is only done if we find through our analyses that groud shipment will get to the address faster than the expedited one. Customer is welcome to request shipping fee adjustment if this occurs.
In summary, please, shop with a peace of mind as we will do our best to get you the best possible product in the fastest possible way.
At NightVisionGuys.com we want to get our products to you as soon as possible and as safely as possible!
That is why we offer free shipping via FedEx with insurance at no additional cost to you on all orders over $199.
If you need the items more urgently, please, contact us to arrange for expedited shipping. Additional charges will apply.
Please, see our return policy for details on return shipping.
Department of Defense and US government regulate the night vision equipment market. Many of the porducts we carry, have restrictions imposed on them in terms of areas where they can be sold and shipped.
Please be mindful of this as we may contact you to verify your location and potentially decline shipment if you are located outside of legally allowed zone.
If you have any questions regarding your location or limitations for a particular product, please, read the export policy and do not hesitate to contact us for more information.
If you are purchasing items from outside of the United States, please, keep in mind that you will be responsible for shipping charges as well as any customs and import fees. We will only collect the fees for shipping and the value of the product. you will have to deal with customs of your country to cover the import costs.